Social Media Management

Outsourcing your social media activities to Social Ties is cost effective.

Social Ties appreciates that your business is unique and can prepare a customised social media strategy to deliver the outcomes you desire. What works for your business may differ from others so a successful social media presence may incorporate some or all the following services.

  • Social Media Strategies
  • Social Media Policies
  • Social Media Monitoring
  • Content Creation
  • CRM Maximisation
  • Social Media Coordination and Advertising

Social Ties provides an ongoing social media management service for all popular social media sites and can cater for others specific to your industry including the following;

  • Facebook Business Pages
  • Google+
  • Instagram
  • LinkedIn
  • Pinterest
  • Twitter

Social Media Monitoring

Social Ties uses the latest social media monitoring tools to ensure your strategy delivers.

Monitoring is not limited to all the standard reports you expect. We understand social media is constantly changing so part of our monitoring process includes looking for new ways to improve results from your social media campaigns. We do this by staying up to date with the latest social media marketing techniques combined with reporting to fine-tune activities.

CRM Database Management

Is your business missing opportunities by not leveraging its CRM database across social networks?

Social Ties can work with you to maximise the potential of your CRM database by engaging clients and providers through social networks and other touch points they may use. Ensuring that your CRM database is integral to your social media strategy will increase the likelihood of success for your overall communication strategy.

Content Creation

Social Ties will prepare not just good content but great content that will resonate with your customers.

Social Ties know that customers seek original quality content and ignore that which is not. Whether it is for entertainment, informational or influential purposes, engagement occurs when customers connect with your content. Social Ties can develop content designed to connect with your clients, building stronger relationships and ultimately influence their buying behaviour.

Customers who engage with your business via social media will have you in mind when they make that important purchase.

Social Ties can create written, pictorial or video content that will encourage customer empathy of your brand by using creative techniques such as storytelling to entertain, educate and ultimately persuade customers to engage with your business.